Last updated: July 2026
Zade by Design (Pty) Ltd (“Zade by Design”, “we”, “us”, or “our”) is committed to protecting your personal information and respecting your privacy. For the purposes of the Protection of Personal Information Act, 4 of 2013 (“POPIA”), Zade by Design (Pty) Ltd is the responsible party for the collection and processing of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit www.zadebydesign.com, create an account, purchase products, or otherwise interact with our website. By using our website, you acknowledge that you have read and understood this Privacy Policy. Where your consent is required by law, we will request it separately.
We may collect the following categories of personal information:
We collect personal information directly from you when you place an order, create an account, contact us, or subscribe to marketing communications. We also collect information automatically through cookies and similar technologies when you browse our website, and from trusted third-party service providers where necessary to process your orders or payments.
We use your personal information to:
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
In accordance with POPIA, we process your personal information where necessary to perform our contract with you, comply with legal obligations, protect our legitimate business interests, protect your vital interests where applicable, or act on your consent where required.
We do not sell your personal information. We may share your information with trusted third parties, including:
All service providers are required to process personal information securely and only for authorised purposes.
Some of our trusted service providers may process or store personal information outside South Africa. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place and that your personal information receives an adequate level of protection in accordance with POPIA.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law, including tax, accounting, and record-keeping obligations. When personal information is no longer required, we will securely delete or anonymise it where reasonably practicable.
Subject to POPIA, you have the right to:
To exercise any of these rights, please contact us using the details below.
Our website uses cookies and similar technologies to keep your shopping cart active, remember your preferences, improve website functionality, analyse website traffic, and enhance your browsing experience. You may disable cookies through your browser settings; however, doing so may affect certain features and functionality of the website.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, loss, or misuse. While we take reasonable steps to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Our website is intended for persons aged 18 years and older. We do not knowingly collect personal information from children under the age of 18.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their respective privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date. Continued use of our website after any changes constitutes acknowledgement of the updated Privacy Policy.
Zade by Design (Pty) Ltd
Email: hello@zadebydesign.com
Telephone: +27 73 806 3424
Website: www.zadebydesign.com
If you believe that we have not handled your personal information in accordance with POPIA, you may lodge a complaint with the Information Regulator (South Africa).